ReGeneration Resources

 

Training

      ReGeneration Resources offers trainings in a variety of skills to help individuals at all levels of organizations grow, manage change and create extraordinary results. Our interactive trainings are all delivered by practitioners who combine theory with real life applications. Feedback on our workshops are nothing short of outstanding with participants often noting how quickly the time flew by, our ability to create safe learning environments, and our ability to apply our material to the real challenges in their lives. 

Our training designs utilize:

  • Complete needs assessments with participants which tailors the design to the specific areas of interest of the participants
  • Examples from participants' lives to keep the topics relevant
  • Popular education methods that allow participants to reflect on their own experiences, integrate what they learn and stay engaged in their own learning

We offer trainings in the following topics:

If you are looking for another training let us know and we will either design something to meet your needs or put you in contact with someone else.


Basic Mediation Training
This 26-hour training lays the foundation for helping you learn how to create the win/win outcomes that we all desire, but so often elude us.  Whether you are trying to lead a team, manage a staff member, or learn new strategies to communicate with your children, this training is guaranteed to help –no kidding or your money back. 

Benefits to Participants
Many participants have said that this workshop transformed the key relationships in their lives.  Through experiential and highly engaging exercises you will learn to listen more attentively; check your judgments; and ask Socratic questions that help push disputants while also helping them come to their own conclusions.  Through an intensive focus on inquiry we will help you learn to resolve conflicts and make allies in the process.

Learning Objectives
By the end of this training you will have:

  1. Facilitated win/win outcomes in role play mediations
  2. Learned mutual gains theory
  3. Practiced defining problems in ways that allow win/win outcomes
  4. Differentiated positions from interests
  5. Mediated at least two full length role plays
  6. Received coaching feedback on each mediation
  7. Learned and practiced tools to support the people, manage the process and solve problems
  8. Learned to differentiate four kinds of questions and practiced using each type in appropriate contexts
  9. Practiced meeting with parties separately and when learned when to use this tool
  10. Learned and practiced differentiating negotiable and non-negotiable issues
  11. Learned and practiced tools to work with strong emotions
Training Topics
Sources of Conflict Mediation Principles
Neutrality The Anatomy of Mediation
Positions and Interests Listening
Mediation Tools Good Mediator Questions
Separate Meetings Setting the Agenda
Creating Win/Win Frames Controlling the Process
Non-Negotiable Issues Neutral Questions
Working with entrenched beliefs Supporting the People
Working with strong emotions Solving the Problem
Building the Agreement & Negotiation Strategies

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Let's Talk:
How to Communicate Effectively in the Midst of Tension:

Ninety three percent of communication is unspoken.  Therefore, techniques are of limited usefulness if in our minds we are still judging and blaming the other person.  This communications and conflict management training goes beyond simple techniques and challenge you to examine the habitual ways of thinking and being that you bring to the conversations you dread the most.  By helping you deepen your awareness of what you bring to the table, we will support you to develop new approaches capable of shifting the way these emotional exchanges unfold.  All the skills and mind sets learned will be applied to the real conflicts in your life to insure that the learning is transferable. If you either avoid conflict, or dive into it with rough edges, this training is for you.

Learning Objectives
Through discussion, reflective exercises and coaching, you will:

1.  Gain an understanding of often unspoken beliefs and assumptions and how they dramatically
shape difficult conversations and make it difficult to move out of cycles of blame and 
defensiveness.
2. Uncover perceptions and misperceptions that can derail conversations.
3. Understand and be able to create win/win outcomes.
4. Learn to talk directly about what is most important
5.  Learn to manage strong emotions and de-escalate tension.
6.  Remove barriers to mutual understanding through true listening.
7.  Re-build and strengthen relationships by engaging in conversations you’ve avoided.
8.  Change the tone of hard-to-manage conflicts.

Benefits to Participants
 Unresolved conflict is an expensive and emotionally draining experience.  It plays a significant role in employee satisfaction and turnover.  While most trainings on conflict present new techniques for resolution, this training goes much deeper in encouraging participants to leverage their main source of power in conflicts--how they manage themselves.  In follow up surveys we have conducted after this training, participants tell us that not only did they learn some useful tools, but they were also able to apply the tools and they made a difference.  One participant wrote, "Your training was nicely paced, well thought out, and has become an integral part of how I work, think and live."

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Let's Talk, Part II:
How to Communicate Effectively in the Midst of Tension:

This six-hour training builds on Let’s Talk in helping participants look at how they can become more powerful in managing difficult conversations in their lives. It invites participants to explore the advantages and potential drawbacks of their own communication style while giving concrete tools to work more effectively in conflict.  While the starting point and the biggest help in managing any difficult conversation is managing our own mind set (Part One), this training helps participants go further putting new skills and mind sets into practice.  This is a great follow up training for those individuals who took Let’s Talk and want more

Learning Objectives:
Through discussion, reflective exercises and coaching, you will:

1. Learn about your own communication style and when you might have to adjust it to communicate more effectively
2. How to balance advocacy with inquiry
3. How to plan, initiate and resolve difficult conversations
4. Learn to change ingrained patterns of communication
5.  Learn how to frame complex problems into resolvable issues
6.  Learn to distinguish between conflicts that can be resolved, and those that must be managed

Benefits to Participants
After years of our training participants asking us for a follow up to Let’s Talk, we have finally developed it.  This training gives you more tools, practice, skills and mind set shifts to help you continue to implement the transformative material covered in Part I.

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Negotiation
Negotiation is a critical skill. Since a great percentage of a leader's and manager's time is spent dealing with conflict and negotiating with internal and external partners, the skills to build strong and lasting agreements are paramount. In this workshop you will learn a mutual gains theory to creating win/win outcomes. You will also receive the skills to help you build trust, prepare for negotiations better and think outside the box so that value can be increased for all parties involved.

Learning Objectives
Through discussion, lecture, simulations, reflective exercises and coaching, you will:

1.  Define a successful negotiation
2.  Explore how your assumptions affect how you engage in negotiations
3.  Learn how negotiators not only distribute, but also create value and how you can "expand the
pie" in negotiations.
4.  Learn and practice how to prepare for a negotiations
5.  Explore why we get one deal in a negotiations and not another
6.  Learn a mutual gains framework and apply it to negotiations in your life
7.  Explore sources of power and how to increase your power as a negotiator
8.  Explore trust, how to build it and it's importance

Benefits to Participants
Negotiation is a critical skill for all leaders.  Since a great percentage of a leaders time is spent dealing with conflict and negotiating with internal and external partners, the skills to build strong and lasting agreements are critical. In this workshop state employees will learn a mutual gains theory to creating win/win outcomes.  They will also receive the skills to help them prepare for negotiations better, build trust, and think outside the box so that value can be increased for all parties involved.

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Facilitating Great Meetings
Americans waste millions of dollars a year on unproductive meetings. This training will help your meetings become more efficient and productive. . If you feel like you spend too much time in meetings, this training is for you. As one participant put it, "I have attended trainings throughout my 34 year career as an educator. I found this to be one of the best!"

Learning Objectives
By the end of this training you will have learned to:

  1. Plan an effective agenda
  2. Manage conflict in meetings
  3. The appropriate role for a facilitator
  4. Identify the best process for the agenda
  5. Understand your organizations meeting culture, how it supports effectiveness and how it gets in the way
  6. When to broaden the discussion and when to narrow it
  7. How to achieve consensus
  8. Decision rules and why they are important
  9. How to work with difficult people

Benefits to Participants
This training will make you and your organization much more efficient and effective. It not only addresses new skills and best practices, but also helps you strategize about how to implement the skills and shift the organizational culture.

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Conflict Resolution for Leaders: 
How to manage change, culture and systems. 

Leaders deal with interpersonal, group, and systemic conflicts.  Good supervisors must not only manage difficult employees when giving performance reviews, but they also must be able to understand and manage the challenging but predictable conflicts that occur in groups and systems.  This training will build on the interpersonal conflict resolution tools presented in "Let's Talk: How to Communicate in the Midst of Tension".  We will explore tools to manage conflicts that emerge from change, culture, and organizational structure.  Additionally, we will also discuss how to give difficult performance reviews.

Benefits to Participants
Recent studies have shown that managers spend up to one-third of their time managing conflicts.  Given this astounding percentage, nothing could be more important for managers than to gain the tools and skills to engage in conflict more effectively.  Because it is easier to blame an individual than to understand a system, most conflict resolution training focuses on the individual as the source of conflict.  This training will help supervisors with some tools to deal with difficult individuals, but we will also explore larger systemic causes of conflict such as organizational structure, organizational change, and organizational culture.  While it is much more difficult to "resolve" these systemic causes of conflict, this training will present tools to help leaders "manage" these tensions.

Learning Objectives
Through discussion, reflective exercises and coaching, you will:

1.  Gain an understanding of often unspoken beliefs and assumptions, how these assumptions differ for those at different levels of the organization,  and how they dramatically shape difficult conversations and make it difficult to move out of cycles of blame and defensiveness.
2. Understand the role that systems play in creating conflict
3. Understand and be able to create win/win outcomes.
4. Give clear performance evaluations to difficult employees
5. Learn to manage tensions that arise from different organizational structures.
6. Learn tools to manage tensions that arise out of organizational change efforts
7. Learn the basics of how to identify, shape and shift an organizations culture, which often contributes to unresolved or unmanaged conflict.

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Communication Skills:

Description
This hands on, interactive workshop explores communication styles and differences, and helps participants identify and employ new strategies to improve communication and reduce tension. In addition to exploring different styles, we lead participants in looking at their judgments and “mind filters” which often derail communication. Listening, managing emotions, and managing hot topics are also covered. The instructional design can also be customized to include additional material.

Learning objectives
Through discussion, reflection and group activities participants will learn to:

• Recognize and appreciate the critical value of diverse communication styles to group productivity
• Enhance listening skills to promote clarity and understanding
• Increase skill in addressing “hot topics”
• Create balance between inquiry and advocacy
• Increase awareness and skill level in managing mind filters and emotions

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Managing Change:

The one constant in organizational life is change. In today’s world the pace of change is greater than ever because those who do not adapt to the changing world do not survive. Despite the sheer volume of change however, few organizations have mastered the art of managing change. Our customized workshops on managing change range from half day introductions to three day intensives. In the workshop you will learn to successfully plan for change, implement it, and work with resistance. If you have a hard time getting your team or organization to change, this workshop is for you.

Learning Objectives
Through discussion, reflective exercises and coaching you will learn to:

1. Successfully plan for change
2. Create a change vision that is concrete and inspirational
3. Tweak your environment to improve the likelihood of success
4. Improve stakeholder buy in by “finding the feeling.”
5. Identify the core needs and interests of stakeholders
6. Write communication plans that appeal to the interests of stakeholders
7. Communicate in ways that stick
8. Write action plans to insure successful implementation
9. Work with resistance
10. Identify and overcome barriers to success
11. Course correct when the unexpected occurs
12. Manage the culture so that change is more successful

Benefits to Participants
In this workshop participants learn frameworks and then apply them to real changes in their organization’s lives. Therefore, while learning techniques for successful change, participants leave the training with communication plans, action plans, and new strategies to manage resistance. Any leader who struggles with getting his or her team to accept and implement change can benefit from this training.

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Managing Generational Differences:

Currently, our workforce is experiencing four generations working together. Each brings unique values, styles and characteristics to the job. At its best, this generational diversity can be a strategic advantage. However, there is also the potential for generations to misunderstand and stereotype each other in ways that create conflict and misunderstanding.

This course is designed to help people of different generations work together more effectively. It includes presentations and activities helping participants understand the traits typical of Traditionalists, Baby Boomers, Generation X, and Generation Y; differences between generations; how differences can enhance an organization through understanding differing perspectives; the dangers of stereotyping; recognizing problems associated with generational differences; and how to bridge generational differences.

Learning Objectives
Through interactive activities, videos, and lectures, this training will help you:

  • Recognize the challenges generational diversity presents
  • Understand the traits typical of the different generations in the workforce
  • Learn how generational differences can enhance an organization through understanding differing perspectives
  • Adopt tools to help address generational diversity

 

  ..... Building       Workforce Capacity

..... Building Workforce Capacity

 

This was wonderful—so engaging , practical and fun! I’ve been to a lot of trainings and I loved your activities and style. You have made a challenging topic one that everyone can relate to and take action on!
- Marianne Mullen, VT Dept. of HR

 

The content and discussion was extremely relevant and useful for day-to-day communication. Great group exercises to keep us interactive.
- JoAnn Stevens, VT Agency of Transportation

 

Excellent workshop. I learned so much and feel like you fostered a great sense of community among participants immediately. Well done.
- Yohanna Briscoe, Another Way Inc.

 

This was super! I really appreciate that Greg challenged us to step outside of our boxes and look at the way we work/interpret the world differently This was really eye opening for me I was afraid I wouldn't learn anything but I so did.
- Allison Mills, Burlington Emergency Shelter

 

Phenomenal workshop. I wish it was longer.
- Ruby Dale-Brown Hardwick Area Food Pantry, Inc.

 

I love, love, loved this training.
- Maura O'Neill, Fairwinds Energy Education

 

“Just wanted to tell you that that was the best training I have been to in the entire 26 years I have worked here.”
- Deanna Rounds, State of New Hampshire Employee

 

“This was an excellent training to prepare you to investigate your own relationship to conflict and how better to resolve conflicts in your personal and professional life. The presentation was well structured and well timed and you treated all participants with respect. Thank you for the valuable information.
- Lauren Axelrod, VT Americorps

 

"I have attended trainings throughout my 34 year career as an educator. I found this to be one of the best!"
Thea Warman, Jonathan Daniels School

 

“Overall, best training I’ve ever been to”

 

“Demeanor and presenter presence was excellent. There were fantastic nuggets of gold in each session. Thank you.”

 

“One of the best instructors. I’ve attended many sessions like this and you were by far the most entertaining.”

 

“Greg is an awesome trainer. He kept it moving and kept us engaged.”

 

“The training I found most helpful. The speaker was engaging, gave good examples, and tools to help in many situations.”

 

“Very engaging presenter. Great ideas.”

 

Greg was extremely engaging. The training felt very useful. Honored and respected us as individuals.”