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If the world were perfect, it wouldn’t be.
Yogi Berra
This video gives an overview of how perception can impact conflict management, and what to do about it.
This post discusses acknowledgements and how they do not mean it was all your fault.
From The Richards Group
This four-minute vlogs gives an overview of the functionality of the Catalyst DiSC platform.
This four-minute vlog introduces our training services.
This post outlines a key tool for getting unstuck in difficult conversations
This post discusses ways in which technical expertise, if not managed well, can decrease leaders effiectiveness.
This post cites research that shows using one sentence before giving feedback can dramatically increase the effectiveness of the feedback.
This post gives concrete tips to evaluate team performance.
